
Switching
Student lets and term dates
A 24-month fibre for a 9-month let is how deposits evaporate. The calendar is on the tenancy, not on the poster.
12 min read · Switching
Student Britain buys fibre like it buys a sofa: together, optimistically, in someone else’s name, for a house that ends in June. Retailers are perfectly happy to sell 24 months into that. The exit fee then becomes a group-chat wound. Term dates are a specification. A rolling tariff, a 12-month, or a landlord line with an SLA — those are products. A handshake that ‘we’ll sort it in summer’ is not.
Term equals tenancy
If the let is 51 weeks, do not buy 24 months unless the stayer is real and named. Rolling looks dear per month and cheap in June.
If the landlord includes broadband, price its quality and the repair path. ‘Included’ and ‘works’ are different.
The named person
One Touch Switch, debt, and the ombudsman all follow the customer. Housemates are invisible. Choose the most boringly reliable name, not the one who already had an account from hall.
When people leave, either cease or transfer properly. ‘Just send me the password’ is how lines get ceased from a beach.
June is a project
Put a calendar date in May: who stays, who pays June, who returns the hub, who tells the gaining occupants the ONT is on the wall.
A house that leaves a live contract in a dead letterbox creates the next tenants’ first argument.
| Situation | Buy | Avoid |
|---|---|---|
| All leave in June | Rolling or ≤12-month | 24-month ‘deal’ |
| One stayer | Account in stayer’s name | A leaver remaining as customer |
| Landlord included | Test it in week one | A second 24-month on top ‘just in case’ |
A tenancy has an end date. A fibre poster does not care. You have to.
Student fibre should be boring and dated. Anything 24 months long in a 9-month house is a social experiment with a collections team.
Questions searchers actually ask
Sources
- Typical UK student-house tenancy lengths
- Provider rolling and student tariffs
- Ofcom contract information rules
Figures move. Prices, coverage and eligibility must be confirmed with the provider. OneTouchSwitch is not Ofcom, TOTSCo or a broadband network. Last fact-checked 10 September 2026.
Continue in this issue

Retailers
12 min read · Retailers
Retailers
NOW as a rolling tool
No minimum term is a product. It is not free. You pay for the option every month you do not use it.

Home
12 min read · Home
Home
Shared houses and who pays
The provider knows one name. The WhatsApp knows five. Only one of those can raise a ticket or get a debt.

Switching
14 min read · Switching
Switching
The switch that is actually a move
One Touch Switch moves you between providers at one address. A house move is two addresses. Treat them as two jobs.

Money
14 min read · Money
Money
The exit fee, in pounds
An early-termination charge is not a fine for disloyalty. It is the rest of a bargain you already signed. Ask for it as a number, then do the sum.
Practical guides