
Hardware
The hub in the meter cupboard
A Faraday cage with a lock is a fine place for a meter. It is a hostile place for a radio you expect to cover a life.
11 min read · Hardware
British flats hide the boring utilities behind a door that slams with a metallic authority. Fibre installers, quite reasonably, terminate in that volume. The hub then sits on top of the ONT because there was a spare millimetre, and the household spends a year buying extenders that also live near the tin. The line is fine. The radio is in prison.
Leave the ONT, evict the radio
The fibre ends where it ends. Power for the ONT can stay. From the ONT’s ethernet, run a cable to a place humans inhabit: a shelf, a desk, a hall table that is not metal.
If the provider insists the hub stays for voice or TV, see whether it has an access-point mode you can park in the open, or whether a second cheap AP is simpler.
The door-gap myth
People pinch a cable in a fire door and call it a workaround. Do not. Pinching a cable in a closing door is a damage and safety problem. Use a proper route, a brush plate if the building has one, or a route the agent accepts.
A 30-minute conversation with the agent about a 6mm hole in a non-fire partition can save a year of mesh. Try the conversation.
Test the room you live in
A speed test in the cupboard is a WAN test. A speed test on the sofa is the product. After you move the radio, repeat both. If WAN is poor, you have a line ticket. If WAN is fine and the sofa is fine, you have finished.
If the sofa is still poor, the cupboard was only one of your problems. Then walls, neighbours’ radios, and the usual domestic list.
| Symptom | Likely | Act |
|---|---|---|
| Phone dies, hub tests fine | Radio in a cage | Ethernet + AP outside |
| Hub tests poor too | WAN / ONT / tariff | Fault ticket, not mesh |
| Only one room dies | Walls / distance | Cable toward that room |
A meter cupboard is not a comms room just because a fibre landed in it.
The cupboard can keep the meters and the ONT. It cannot keep the only radio you own. Move the air to where the people are.
Questions searchers actually ask
Sources
- Building comms-cupboard practice notes
- Ofcom in-home connectivity research
- Openreach ONT placement guidance
Figures move. Prices, coverage and eligibility must be confirmed with the provider. OneTouchSwitch is not Ofcom, TOTSCo or a broadband network. Last fact-checked 10 September 2026.
Continue in this issue

Home
11 min read · Home
Home
The hub that lives with the coats
Under-stairs is a fine place for vacuum cleaners. It is a hostile place for the only radio you own.

Hardware
12 min read · Hardware
Hardware
The ONT on the wall
That little white box is the network’s last official object in your house. Treat it with the respect you deny the hub.

Hardware
12 min read · Hardware
Hardware
Ethernet in a rented flat
A tenancy is not a ban on packets. It is a ban on holes you cannot explain. There is still a cable-shaped middle.

Home
14 min read · Home
Home
Communal, and other words for delay
A house is a door. A flat is a building. Fibre has to be allowed through someone else’s wall. That permission has a name, and it is why Tuesday slipped to next month.
Practical guides