Zen Internet broadband

What Zen Internet is in this catalogue

Zen Internet (Zen Internet Limited) is a retail brand. Rochdale independent ISP. Independent ISP known for service quality rather than the cheapest headline price. Openreach-based.

Zen is the support-led Openreach retailer in this catalogue, with the highest quality score among the national brands here. That score does not make it the cheapest. Terms include 12 and 24 months. There is no social tariff row. People who have been burned by a call-centre switch often shortlist Zen and then still have to check the address, the upload, and the price after any introductory months.

The editorial quality score used as one bounded ranking input is 4.4 out of 5. It is not an Ofcom ranking and not a promise about your line. Partner status on this record is “direct”. Last verified in the mock data: 2026-09-08T09:00:00.000Z.

Network footing

Openreach national wholesale.

Technologies on the plans below: Full fibre. These plans sit on Openreach-shaped full fibre or cabinet broadband in this catalogue. They still fail where that wholesale network has not been released at the premises. Zen Internet cannot sell a network it does not use, however national the advert looks.

Stated uploads on the residential rows run from 10 Mbps to 200 Mbps. If two people send video or backups, sort by that range before the largest download number.

Who it tends to suit

The cheapest residential row in this mock set is Full Fibre 50 · 24 months at £26.99 listed. The fastest is Full Fibre 1.8 Gbps · 24 months at 1.8 Gbps. Those two facts are not a recommendation. They show the spread you are choosing inside, after the address has said Zen Internet can serve it.

Zen Internet has no social-tariff row in this catalogue. If you think you qualify for a social tariff, ask them anyway — absence from a mock list is not proof they do not sell one — and also ask a provider that does publish one.

Contract shapes here: 24-month contract, 12-month contract. A rolling plan is easier to leave. A 24-month plan is only cheaper if you will stay. Price an exit fee on your current contract before either one looks like a saving.

What to check at the address

Run the address, including the flat number, before you read Zen Internet’s national claim. Openreach national wholesale. A postcode is not a premises. New builds, conversions and blocks with a landlord-chosen network fail automated checks more often than houses.

If the match comes back for the wrong flat, stop. A bad match is how the old service is ceased early. Use the wording on the tenancy or the council tax bill. If an engineer is required, book a day you can be there, and ask whether the landlord allows the install.

Switching notes

One Touch Switch, where both providers support it, is started by the new provider. Ordering Zen Internet does not require you to cancel the old line first, and cancelling first can open a gap. Zen Internet does not pay your early-termination charge unless they have said so in writing. Get that figure in pounds from the current provider before you agree a date.

Television, mobile handsets, and a care alarm do not move because the broadband does. If a phone number matters, ask about it in the same conversation as the install date. Keep the old router until the new service is up.

Support and complaints paths published on this record: https://www.zen.co.uk/support and https://www.zen.co.uk/support. Those are the provider’s pages, not ours. We are not Zen Internet, not Ofcom, and not the switching hub.

Every plan in the mock catalogue

Full Fibre 50 · 24 months is 50 Mbps typical download on Full fibre, 24-month contract, listed at £26.99 with no introductory price stored. Upload 10 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 80 · 24 months is 80 Mbps typical download on Full fibre, 24-month contract, listed at £30.99 with no introductory price stored. Upload 20 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 115 · 24 months is 115 Mbps typical download on Full fibre, 24-month contract, listed at £33.99 with no introductory price stored. Upload 20 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 150 · 24 months is 150 Mbps typical download on Full fibre, 24-month contract, listed at £37.99 with no introductory price stored. Upload 25 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 160 is 160 Mbps typical download on Full fibre, 12-month contract, listed at £37.99 with no introductory price stored. Upload 30 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 300 · 24 months is 300 Mbps typical download on Full fibre, 24-month contract, listed at £42.99 with no introductory price stored. Upload 50 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 500 is 500 Mbps typical download on Full fibre, 12-month contract, listed at £44.99 with no introductory price stored. Upload 70 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 500 · 24 months is 500 Mbps typical download on Full fibre, 24-month contract, listed at £47.99 with no introductory price stored. Upload 70 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 900 · 24 months is 900 Mbps typical download on Full fibre, 24-month contract, listed at £54.99 with no introductory price stored. Upload 110 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 1 Gbps · 24 months is 1 Gbps typical download on Full fibre, 24-month contract, listed at £59.99 with no introductory price stored. Upload 115 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.

Full Fibre 1.8 Gbps · 24 months is 1.8 Gbps typical download on Full fibre, 24-month contract, listed at £68.99 with no introductory price stored. Upload 200 Mbps. Price-change wording in the catalogue: This mock plan is listed with a stated monthly price. Always read the provider’s price-variation clause before you order.