Money
Early termination charges when you switch broadband
How UK broadband exit fees work, how to ask for the figure, and how to weigh them against a new deal.
Last reviewed 8 September 2026. Last fact-checked 8 September 2026.
What an early termination charge is
If you leave before the minimum term ends, many providers charge an early termination charge (ETC). It is a contract matter between you and the current provider. A comparison site cannot waive it or confirm the live figure.
How to get a reliable number
Ask your current provider in writing. The gaining provider should also receive relevant contract information during a One Touch Switch, but you should still read it. Do not rely on a forum post or an old bill.
When waiting is the calmer option
If you have only a few months left and the exit fee is large, the first-year saving on a new deal can disappear. Use the Should I switch calculator for an estimate, then confirm the ETC before you order.