Virgin Media broadband

What Virgin Media is in this catalogue

Virgin Media (Virgin Media Limited) is a retail brand. Cable-origin network operator. Virgin Media uses its own cable and fibre network, so availability is street-specific. Speeds can be high; upload on legacy cable is usually lower than full fibre.

Virgin Media is not an Openreach retailer. The older network is cable. nexfibre and newer full-fibre builds are a different last mile, even when the brand on the bill is the same. Leaving Virgin for BT, Sky or Zen is a change of network, often an engineer, not a remote transfer. The catalogue includes a social tariff and a wide speed ladder. Confirm which physical network your address is actually on.

The editorial quality score used as one bounded ranking input is 3.5 out of 5. It is not an Ofcom ranking and not a promise about your line. Partner status on this record is “direct”. Last verified in the mock data: 2026-09-08T09:00:00.000Z.

Network footing

Own HFC/FTTP footprint — not Openreach.

Technologies on the plans below: Cable, Full fibre (alt-net). At least some of these plans are not Openreach. An availability result for a different network does not make them orderable. Virgin Media cannot sell a network it does not use, however national the advert looks.

Stated uploads on the residential rows run from 10 Mbps to 1 Gbps. If two people send video or backups, sort by that range before the largest download number.

Who it tends to suit

The cheapest residential row in this mock set is M50 · 24 months at £17.99 listed. The fastest is Gig1 at 1.1 Gbps. Those two facts are not a recommendation. They show the spread you are choosing inside, after the address has said Virgin Media can serve it.

Virgin Media has 1 social-tariff row in the catalogue (Essential Broadband). Eligibility is theirs to check. We do not take benefit documents.

Contract shapes here: Rolling monthly, 18-month contract, 24-month contract. A rolling plan is easier to leave. A 24-month plan is only cheaper if you will stay. Price an exit fee on your current contract before either one looks like a saving.

What to check at the address

Run the address, including the flat number, before you read Virgin Media’s national claim. Own HFC/FTTP footprint — not Openreach. A postcode is not a premises. New builds, conversions and blocks with a landlord-chosen network fail automated checks more often than houses.

If the match comes back for the wrong flat, stop. A bad match is how the old service is ceased early. Use the wording on the tenancy or the council tax bill. If an engineer is required, book a day you can be there, and ask whether the landlord allows the install.

Switching notes

One Touch Switch, where both providers support it, is started by the new provider. Ordering Virgin Media does not require you to cancel the old line first, and cancelling first can open a gap. Virgin Media does not pay your early-termination charge unless they have said so in writing. Get that figure in pounds from the current provider before you agree a date.

Television, mobile handsets, and a care alarm do not move because the broadband does. If a phone number matters, ask about it in the same conversation as the install date. Keep the old router until the new service is up.

Support and complaints paths published on this record: https://www.virginmedia.com/help and https://www.virginmedia.com/help/complaints. Those are the provider’s pages, not ours. We are not Virgin Media, not Ofcom, and not the switching hub.

Every plan in the mock catalogue

Essential Broadband is 15 Mbps typical download on Cable, Rolling monthly, listed at £12.50 with no introductory price stored. Upload 3 Mbps. This row is the social tariff, not a commercial intro deal.

M50 · 18 months is 50 Mbps typical download on Cable, 18-month contract, listed at £18.99 for 12 months, then £22.99. Upload 10 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M50 · 24 months is 50 Mbps typical download on Cable, 24-month contract, listed at £17.99 for 18 months, then £22.99. Upload 10 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M125 is 125 Mbps typical download on Cable, 18-month contract, listed at £27.99 for 12 months, then £32.99. Upload 20 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M125 · 24 months is 125 Mbps typical download on Cable, 24-month contract, listed at £23.99 for 18 months, then £29.99. Upload 20 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 150 · 18 months is 150 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £28.99 for 12 months, then £33.99. Upload 150 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M230 · 18 months is 230 Mbps typical download on Cable, 18-month contract, listed at £30.99 for 12 months, then £36.99. Upload 30 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M230 · 24 months is 230 Mbps typical download on Cable, 24-month contract, listed at £29.99 for 18 months, then £36.99. Upload 30 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 300 · 18 months is 300 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £32.99 for 12 months, then £37.99. Upload 300 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M350 is 350 Mbps typical download on Cable, 18-month contract, listed at £31.99 for 12 months, then £37.99. Upload 36 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M350 · 24 months is 350 Mbps typical download on Cable, 24-month contract, listed at £33.99 for 18 months, then £41.99. Upload 36 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M500 · 18 months is 500 Mbps typical download on Cable, 18-month contract, listed at £34.99 for 12 months, then £41.99. Upload 44 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 500 · 18 months is 500 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £36.99 for 12 months, then £42.99. Upload 500 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

M500 · 24 months is 500 Mbps typical download on Cable, 24-month contract, listed at £33.99 for 18 months, then £41.99. Upload 44 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 900 · 18 months is 900 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £41.99 for 12 months, then £48.99. Upload 900 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 1 Gbps · 18 months is 1 Gbps typical download on Full fibre (alt-net), 18-month contract, listed at £45.99 for 12 months, then £53.99. Upload 1 Gbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Gig1 is 1.1 Gbps typical download on Cable, 18-month contract, listed at £36.99 for 12 months, then £44.99. Upload 52 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Gig1 · 24 months is 1.1 Gbps typical download on Cable, 24-month contract, listed at £41.99 for 18 months, then £51.99. Upload 52 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.