Hyperoptic broadband

What Hyperoptic is in this catalogue

Hyperoptic (Hyperoptic Ltd) is a retail brand. Urban alt-net. Hyperoptic builds its own full fibre into apartment buildings and some streets. If it is in your building, upload is typically excellent.

Hyperoptic is a building and urban-street network, not a national Openreach overlay. A block next door being live is not your block. Wayleaves and landlord permission decide more addresses than the postcode does. Terms in the catalogue include 12 months and rolling, and there is a social tariff. If the building is not on their map, no amount of comparing will create an order.

The editorial quality score used as one bounded ranking input is 4.1 out of 5. It is not an Ofcom ranking and not a promise about your line. Partner status on this record is “direct”. Last verified in the mock data: 2026-09-08T09:00:00.000Z.

Network footing

Selected buildings and urban streets.

Technologies on the plans below: Full fibre (alt-net). At least some of these plans are not Openreach. An availability result for a different network does not make them orderable. Hyperoptic cannot sell a network it does not use, however national the advert looks.

Stated uploads on the residential rows run from 150 Mbps to 2 Gbps. If two people send video or backups, sort by that range before the largest download number.

Who it tends to suit

The cheapest residential row in this mock set is Full Fibre 150 · 18 months at £24.99 listed. The fastest is Full Fibre 2 Gbps · 12 months at 2 Gbps. Those two facts are not a recommendation. They show the spread you are choosing inside, after the address has said Hyperoptic can serve it.

Hyperoptic has 1 social-tariff row in the catalogue (Fair Fibre 50). Eligibility is theirs to check. We do not take benefit documents.

Contract shapes here: Rolling monthly, 12-month contract, 18-month contract. A rolling plan is easier to leave. A 24-month plan is only cheaper if you will stay. Price an exit fee on your current contract before either one looks like a saving.

What to check at the address

Run the address, including the flat number, before you read Hyperoptic’s national claim. Selected buildings and urban streets. A postcode is not a premises. New builds, conversions and blocks with a landlord-chosen network fail automated checks more often than houses.

If the match comes back for the wrong flat, stop. A bad match is how the old service is ceased early. Use the wording on the tenancy or the council tax bill. If an engineer is required, book a day you can be there, and ask whether the landlord allows the install.

Switching notes

One Touch Switch, where both providers support it, is started by the new provider. Ordering Hyperoptic does not require you to cancel the old line first, and cancelling first can open a gap. Hyperoptic does not pay your early-termination charge unless they have said so in writing. Get that figure in pounds from the current provider before you agree a date.

Television, mobile handsets, and a care alarm do not move because the broadband does. If a phone number matters, ask about it in the same conversation as the install date. Keep the old router until the new service is up.

Support and complaints paths published on this record: https://www.hyperoptic.com/help and https://www.hyperoptic.com/help. Those are the provider’s pages, not ours. We are not Hyperoptic, not Ofcom, and not the switching hub.

Every plan in the mock catalogue

Fair Fibre 50 is 50 Mbps typical download on Full fibre (alt-net), Rolling monthly, listed at £15 with no introductory price stored. Upload 50 Mbps. This row is the social tariff, not a commercial intro deal.

Full Fibre 150 is 150 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £25 for 12 months, then £29. Upload 150 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 150 · 18 months is 150 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £24.99 for 6 months, then £26.99. Upload 150 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 300 · 12 months is 300 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £25.99 for 12 months, then £29.99. Upload 300 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 300 · 18 months is 300 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £27.99 for 6 months, then £29.99. Upload 300 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 500 · 12 months is 500 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £29.99 for 12 months, then £33.99. Upload 500 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 500 · 18 months is 500 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £30.99 for 6 months, then £33.99. Upload 500 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 900 · 12 months is 900 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £33.99 for 12 months, then £38.99. Upload 900 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 900 · 18 months is 900 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £35.99 for 6 months, then £38.99. Upload 900 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 1 Gbps is 1 Gbps typical download on Full fibre (alt-net), 12-month contract, listed at £39 for 12 months, then £47. Upload 1 Gbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 1 Gbps · 18 months is 1 Gbps typical download on Full fibre (alt-net), 18-month contract, listed at £39.99 for 6 months, then £42.99. Upload 1 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 2 Gbps · 12 months is 2 Gbps typical download on Full fibre (alt-net), 12-month contract, listed at £42.99 for 12 months, then £48.99. Upload 2 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 2 Gbps · 18 months is 2 Gbps typical download on Full fibre (alt-net), 18-month contract, listed at £44.99 for 6 months, then £48.99. Upload 2 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.