Direct Save broadband

What Direct Save is in this catalogue

Direct Save (Direct Save Telecom Limited) is a reseller brand. Value reseller. Reseller of wholesale fibre. Check who actually runs the line and the support desk.

Direct Save is a price-led retailer on Openreach and selected wholesale fibre, 24-month terms, no social tariff, and the lowest quality score in this catalogue. That is a warning about expectations, not a ban. If the first-year total is clearly lower and you can tolerate a thinner support reputation, keep it on the list. If you are switching because the last provider never answered, look at the score before you repeat the experience.

The editorial quality score used as one bounded ranking input is 3.1 out of 5. It is not an Ofcom ranking and not a promise about your line. Partner status on this record is “network”. Last verified in the mock data: 2026-09-08T09:00:00.000Z.

Network footing

Openreach and selected wholesale fibre.

Technologies on the plans below: Full fibre. These plans sit on Openreach-shaped full fibre or cabinet broadband in this catalogue. They still fail where that wholesale network has not been released at the premises. Direct Save cannot sell a network it does not use, however national the advert looks.

Stated uploads on the residential rows run from 10 Mbps to 200 Mbps. If two people send video or backups, sort by that range before the largest download number.

Who it tends to suit

The cheapest residential row in this mock set is Full Fibre 50 · 24 months at £14.99 listed. The fastest is Full Fibre 1.8 Gbps · 24 months at 1.8 Gbps. Those two facts are not a recommendation. They show the spread you are choosing inside, after the address has said Direct Save can serve it.

Direct Save has no social-tariff row in this catalogue. If you think you qualify for a social tariff, ask them anyway — absence from a mock list is not proof they do not sell one — and also ask a provider that does publish one.

Contract shapes here: 24-month contract. A rolling plan is easier to leave. A 24-month plan is only cheaper if you will stay. Price an exit fee on your current contract before either one looks like a saving.

What to check at the address

Run the address, including the flat number, before you read Direct Save’s national claim. Openreach and selected wholesale fibre. A postcode is not a premises. New builds, conversions and blocks with a landlord-chosen network fail automated checks more often than houses.

If the match comes back for the wrong flat, stop. A bad match is how the old service is ceased early. Use the wording on the tenancy or the council tax bill. If an engineer is required, book a day you can be there, and ask whether the landlord allows the install.

Switching notes

One Touch Switch, where both providers support it, is started by the new provider. Ordering Direct Save does not require you to cancel the old line first, and cancelling first can open a gap. Direct Save does not pay your early-termination charge unless they have said so in writing. Get that figure in pounds from the current provider before you agree a date.

Television, mobile handsets, and a care alarm do not move because the broadband does. If a phone number matters, ask about it in the same conversation as the install date. Keep the old router until the new service is up.

Support and complaints paths published on this record: https://www.directsavetelecom.co.uk/help and https://www.directsavetelecom.co.uk/help. Those are the provider’s pages, not ours. We are not Direct Save, not Ofcom, and not the switching hub.

Every plan in the mock catalogue

Full Fibre 50 · 24 months is 50 Mbps typical download on Full fibre, 24-month contract, listed at £14.99 for 12 months, then £16.99. Upload 10 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 80 · 24 months is 80 Mbps typical download on Full fibre, 24-month contract, listed at £16.99 for 12 months, then £19.99. Upload 20 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 115 · 24 months is 115 Mbps typical download on Full fibre, 24-month contract, listed at £18.99 for 12 months, then £21.99. Upload 20 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 150 · 24 months is 150 Mbps typical download on Full fibre, 24-month contract, listed at £20.99 for 12 months, then £24.99. Upload 25 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 300 · 24 months is 300 Mbps typical download on Full fibre, 24-month contract, listed at £23.99 for 12 months, then £27.99. Upload 50 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 500 · 24 months is 500 Mbps typical download on Full fibre, 24-month contract, listed at £26.99 for 12 months, then £30.99. Upload 70 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 900 · 24 months is 900 Mbps typical download on Full fibre, 24-month contract, listed at £30.99 for 12 months, then £35.99. Upload 110 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 1 Gbps · 24 months is 1 Gbps typical download on Full fibre, 24-month contract, listed at £33.99 for 12 months, then £38.99. Upload 115 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 1.8 Gbps · 24 months is 1.8 Gbps typical download on Full fibre, 24-month contract, listed at £38.99 for 12 months, then £44.99. Upload 200 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.