Cuckoo broadband

What Cuckoo is in this catalogue

Cuckoo (Cuckoo Fibre Limited) is a retail brand. Digital-first retailer. Cuckoo is a lighter digital brand on wholesale fibre. Useful as a value comparison point where available.

Cuckoo’s catalogue sits on selected CityFibre and Openreach areas, with 12- and 18-month full-fibre tiers and no social tariff row. The brand is not a national default. If the wholesale network at your address is only Openreach cabinet, do not assume a CityFibre-shaped product can be ordered. Read which technology the plan actually uses.

The editorial quality score used as one bounded ranking input is 3.7 out of 5. It is not an Ofcom ranking and not a promise about your line. Partner status on this record is “network”. Last verified in the mock data: 2026-09-08T09:00:00.000Z.

Network footing

Selected CityFibre and Openreach areas.

Technologies on the plans below: Full fibre (alt-net). At least some of these plans are not Openreach. An availability result for a different network does not make them orderable. Cuckoo cannot sell a network it does not use, however national the advert looks.

Stated uploads on the residential rows run from 150 Mbps to 2 Gbps. If two people send video or backups, sort by that range before the largest download number.

Who it tends to suit

The cheapest residential row in this mock set is Full Fibre 150 · 18 months at £22.99 listed. The fastest is Full Fibre 2 Gbps · 12 months at 2 Gbps. Those two facts are not a recommendation. They show the spread you are choosing inside, after the address has said Cuckoo can serve it.

Cuckoo has no social-tariff row in this catalogue. If you think you qualify for a social tariff, ask them anyway — absence from a mock list is not proof they do not sell one — and also ask a provider that does publish one.

Contract shapes here: 12-month contract, 18-month contract. A rolling plan is easier to leave. A 24-month plan is only cheaper if you will stay. Price an exit fee on your current contract before either one looks like a saving.

What to check at the address

Run the address, including the flat number, before you read Cuckoo’s national claim. Selected CityFibre and Openreach areas. A postcode is not a premises. New builds, conversions and blocks with a landlord-chosen network fail automated checks more often than houses.

If the match comes back for the wrong flat, stop. A bad match is how the old service is ceased early. Use the wording on the tenancy or the council tax bill. If an engineer is required, book a day you can be there, and ask whether the landlord allows the install.

Switching notes

One Touch Switch, where both providers support it, is started by the new provider. Ordering Cuckoo does not require you to cancel the old line first, and cancelling first can open a gap. Cuckoo does not pay your early-termination charge unless they have said so in writing. Get that figure in pounds from the current provider before you agree a date.

Television, mobile handsets, and a care alarm do not move because the broadband does. If a phone number matters, ask about it in the same conversation as the install date. Keep the old router until the new service is up.

Support and complaints paths published on this record: https://www.cuckoo.co/help and https://www.cuckoo.co/help. Those are the provider’s pages, not ours. We are not Cuckoo, not Ofcom, and not the switching hub.

Every plan in the mock catalogue

Full Fibre 150 is 150 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £23 for 12 months, then £27. Upload 150 Mbps. Price-change wording in the catalogue: Prices may rise during the contract, often each April, typically by CPI plus a set percentage. The exact mechanism is in the provider’s terms.

Full Fibre 150 · 18 months is 150 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £22.99 for 6 months, then £24.99. Upload 150 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 300 · 12 months is 300 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £24.99 for 12 months, then £27.99. Upload 300 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 300 · 18 months is 300 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £25.99 for 6 months, then £27.99. Upload 300 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 500 · 12 months is 500 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £27.99 for 12 months, then £31.99. Upload 500 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 500 · 18 months is 500 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £28.99 for 6 months, then £31.99. Upload 500 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 900 · 12 months is 900 Mbps typical download on Full fibre (alt-net), 12-month contract, listed at £31.99 for 12 months, then £35.99. Upload 900 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 900 · 18 months is 900 Mbps typical download on Full fibre (alt-net), 18-month contract, listed at £32.99 for 6 months, then £35.99. Upload 900 Mbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 1 Gbps · 12 months is 1 Gbps typical download on Full fibre (alt-net), 12-month contract, listed at £34.99 for 12 months, then £39.99. Upload 1 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 1 Gbps · 18 months is 1 Gbps typical download on Full fibre (alt-net), 18-month contract, listed at £36.99 for 6 months, then £39.99. Upload 1 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 2 Gbps · 12 months is 2 Gbps typical download on Full fibre (alt-net), 12-month contract, listed at £39.99 for 12 months, then £45.99. Upload 2 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.

Full Fibre 2 Gbps · 18 months is 2 Gbps typical download on Full fibre (alt-net), 18-month contract, listed at £41.99 for 6 months, then £45.99. Upload 2 Gbps. Price-change wording in the catalogue: This mock plan is listed as a fixed monthly price for the minimum term. Confirm the live contract before you order.