
Switching
The morning the old hub dies
Two hubs, one kettle, a house that wants the old Wi‑Fi name. This is a procedure, not a vibe.
11 min read · Switching
There is a British breakfast in which two white boxes pulse on a sideboard and nobody knows which SSID is the job. Children have joined the old one. A parent has joined the new one and declared the internet broken because the printer is on the other. The WAN may be fine. The house is in a naming collision. Ten minutes of procedure would have beaten an hour of blame.
Prove the WAN first
Lights on the ONT, lights on the new hub, one laptop on ethernet or the new SSID, a speed test, a call. That is ‘up’.
Only then clone names, migrate bulbs, and think about the parcel. Decorating first is how a failed provision hides until Friday.
One radio
Turn the old hub’s radio off, or unplug it, once the new WAN is proven. Keeping it ‘just in case’ past a real cease is a paperweight. Keeping it during a maybe-cease is a test — see the early-cease piece if the new WAN never arrives.
If you use your own router, this morning is authentication day. VLAN, password, then radios.
The sulk list
Printers, TVs, bulbs, a thermostat, a console. Budget half an hour. This is not compensation-grade pain. It is the cost of a new radio world.
Write the new password on paper once. Households lose hours to a manager’s phone that autocompletes the old one.
| You see | Means | Do |
|---|---|---|
| New WAN up, devices sulk | Local | Migrate SSIDs / clone after proof |
| New WAN dead, old still lives | Cease not in, or failed provision | Ticket, do not post the old hub yet |
| Both dead | Incident | Backup path, then gainer |
The old hub is not a spare network. It is a parcel with a deadline.
The first morning is a procedure you can write on a sticky note. Write it. The comparison was the hard part; this is just boxes.
Questions searchers actually ask
Sources
- Provider install leaflets (typical first-morning steps)
- Openreach ONT reuse notes
- Equipment return terms
Figures move. Prices, coverage and eligibility must be confirmed with the provider. OneTouchSwitch is not Ofcom, TOTSCo or a broadband network. Last fact-checked 10 September 2026.
Continue in this issue

Hardware
12 min read · Hardware
Hardware
Returning kit without the fine
The ‘free’ hub has a reverse gear. Miss it and you will pay for a plastic object you hated.

Hardware
13 min read · Hardware
Hardware
Your own router on Openreach
Bring-your-own is ordinary on Openreach. It is not a loophole, and it is not always allowed on every alt-net.

Switching
12 min read · Switching
Switching
The cease that came early
The losing line is supposed to die when the new one lives. When the order swaps, you have an incident, not a personality test.

Home
13 min read · Home
Home
Wi-Fi is not the line
A 500 Mbps line can still look like 30 Mbps on the sofa. Before you switch, plug in a cable. You may owe the cupboard an apology.
Practical guides