
Money
Inflation rises were supposed to be over
The era of ‘CPI plus 3.9’ as a personality was supposed to end. Read the clause you actually signed. Some of it ended. Some of it put on a hat.
13 min read · Money
For a few ugly years, British broadband contracts told you the price would rise by a formula you could not translate into a grocery number at the moment of signature. That was the trick. The regulator went at the trick. Retailers then discovered other ways to make April interesting: a pounds figure in the small print, a rolling rest, a ‘review’. Households heard ‘they banned the rises’ and sat still. Sitting still is how a banned trick becomes a quieter invoice.
What was actually sat on
The mischief was linking a mid-contract rise to CPI (or similar) plus a number, so the pounds were a future surprise. Ofcom’s work was to make the in-contract price knowable, or to make surprise a reason to leave without a fee.
It was not a national price freeze. Anyone who told you that was selling calm.
What you still get in the letter
A numbered pounds rise you were shown at sale. A rolling price after the handcuff ends. A ‘we can vary’ clause that may still give you an exit if they go beyond the deal. An end-of-contract letter that hopes you will not read it.
April remains a season. Put it in the calendar even if a podcast said the season was cancelled.
How to read a 2026 contract
Search for ‘increase’, ‘vary’, ‘April’, ‘CPI’, ‘RPI’. If a formula remains, treat it as hostile. If a pounds figure is there, add it to year-one. If silence, ask them to say ‘the monthly price will be X for the minimum term’ in durable form.
Then compare that path to a different retailer on the same plant. The rule change was supposed to make comparison possible. Use it.
| Shape | Knowable at sale? | Usual move |
|---|---|---|
| CPI + x mid-term | No | Should be dying — leave if it is not |
| £Y in April, written | Yes | Add Y to the year and compare |
| Rolling after month 18 | The rolling is the unknown | Diary the end of term |
They banned a formula. They did not ban April. Read April.
The inflation trick was a scandal because it hid pounds. The sequel is quieter invoices. Quiet is not the same as still.
Questions searchers actually ask
Sources
- Ofcom statement on inflation-linked price rises
- Provider 2025–2026 contract variation clauses (typical)
- Consumer Contracts and CRA fairness principles
Figures move. Prices, coverage and eligibility must be confirmed with the provider. OneTouchSwitch is not Ofcom, TOTSCo or a broadband network. Last fact-checked 10 September 2026.
Continue in this issue

Money
15 min read · Money
Money
The pounds-and-pence year
CPI plus 3.9% is no longer allowed on a new contract. A number in pounds still is. The difference only helps if you read it before you click.

Policy
12 min read · Policy
Policy
The price-rise exit right
A rise you were not told, in pounds, at sale, is often a door. A rise you signed is a sum. Know which letter you are holding.

Money
12 min read · Money
Money
Mid-contract variations
A variation is not automatically an insult, and it is not automatically a trapdoor. It is a clause with a consequence.

Switching
13 min read · Switching
Switching
The letter you are meant to open
Providers must tell you when the minimum term is ending. The letter is not junk. It is the moment the teaser’s successor tries to become permanent.
Practical guides